Data and privacy (GDPR)
This privacy policy explains how personal data is processed when you visit this website or contact us. We process personal data in accordance with the General Data Protection Regulation (GDPR / DSGVO).
1. Controller
Email: janzekcounseling@gmail.com
2. Data processed when you visit this website
When you access this website, the hosting provider may automatically process technical data in so-called server log files. This may include:
- IP address (often in truncated or full form depending on hosting setup)
- Date and time of access
- Requested page / file
- Browser type and version
- Operating system
- Referrer URL
Purpose: ensuring website security, stability, and troubleshooting.
Legal basis: Art. 6(1)(f) GDPR (legitimate interest in secure operation).
4. Contact by email
If you contact us by email, we process the data you provide (e.g., name, email address, message content) to respond to your request. Please do not send sensitive or urgent crisis information by email.
Purpose: communication and handling inquiries.
Legal basis: Art. 6(1)(b) GDPR (pre-contractual measures / communication) and/or Art. 6(1)(f) GDPR (legitimate interest).
9. Confidentiality & emergency note
Communication via email is not suitable for emergencies. In acute crisis or immediate danger, call 112 or TelefonSeelsorge 142 (Austria).
10. Changes to this privacy policy
We may update this privacy policy when the website changes (e.g., if we add analytics, forms, or booking tools). Last updated: 28.02.2026.